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Webex
PRODUCTIVITY & CLOUD
LAST UPDATED 19 AUG 2026

WHAT THE POLICIES SAY

Webex is Cisco Systems, Inc.'s (Nasdaq: CSCO) meetings, messaging, and calling app, covered by Cisco's general Privacy Statement plus product-specific certifications listed on Cisco's Trust Center. Cisco's own privacy statement discloses that it collects communications content (audio, video, text), device identifiers, and telemetry, uses cookies/pixels/web beacons for analytics and interest-based advertising with third-party ad partners, and discloses Personal Data to business partners, vendors, and third-party developers as well as to law enforcement on legal process. Apple's App Store privacy label for the Webex app discloses user content, usage data, diagnostics, and identifiers linked to or associated with the user, but no 'Data Used to Track You' cross-app tracking category. Cisco's Trust Center lists a set of third-party certifications specific to Webex (ISO 27001/27017/27018/27701, SOC 2/SOC 3, C5, FedRAMP Authorized) and states Cisco publishes a semi-annual transparency report on government data demands, though the report itself sits behind a JavaScript-only portal that could not be fetched to confirm specific request counts. Ownership is fully traceable through Cisco's SEC 10-K as a Nasdaq-listed public company. No privacy-specific regulator order, breach notice, or fine naming Webex was found via the sources fetched for this dossier.

TIMELINE

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RECEIPTS

12 ON FILE
COLLECTION
Apple's App Store privacy label for the Webex app (developer/seller: Cisco) discloses a 'Data Linked to You' category covering User Content, Customer Support, Usage Data, and Product Interaction data used for Analytics and App Functionality purposes, plus Diagnostics/Performance Data used for App Functionality.
apps.apple.com ↗
COLLECTION
Cisco's Privacy Statement, which the statement says applies to Cisco websites and Solutions that link to or reference it, discloses that the Personal Data Cisco may process includes communications content (audio, video, text) exchanged when interacting with Cisco, and System Information such as device identifiers and telemetry (e.g., IP or MAC address) when linked to a specific individual's device.
cisco.com ↗
[2024-11-08] · COLLECTION
The service's policy indicates your personal data may be disclosed to comply with government requests without notice to you.
cisco.com ↗
[2024-11-08] · OWNERSHIP TRANSPARENCY
The service's policy indicates you maintain ownership of your content.
cisco.com ↗
[2024-11-08] · OWNERSHIP TRANSPARENCY
The service's policy indicates your data may be processed and stored anywhere in the world.
cisco.com ↗
[2025-07-26] · OWNERSHIP TRANSPARENCY
Cisco Systems, Inc.'s FY2025 Form 10-K, filed with the SEC under Commission file number 001-39940, identifies the company as incorporated in Delaware and headquartered at 170 West Tasman Drive, San Jose, California, with common stock trading under ticker CSCO on the Nasdaq Stock Market.
sec.gov ↗
SHARING
Cisco's Privacy Statement discloses that Personal Data may be shared with business partners, service vendors, authorized third-party agents, or contractors to provide a requested Solution or transaction, and separately with Cisco business partners or vendors so they may market their own products or services to the individual, with an opt-out available for the latter category via a Privacy Request form.
cisco.com ↗
[2024-11-08] · SHARING
The service's policy indicates your content can be licensed to third parties.
cisco.com ↗
TRACK RECORD
Cisco's Trust Center page for Webex lists a set of third-party security and privacy certifications specific to the product line: ISO 27001, 27017, 27018, and 27701; SOC 3; SOC-2 and C5 for Webex Meetings and Webex Teams; and FedRAMP Authorization for Webex for Government -- affirmative compliance artifacts, though the underlying audit reports themselves sit behind a gated Trust Portal not fetched for this dossier.
cisco.com ↗
TRACK RECORD
Cisco's Trust Center Transparency page states Cisco is committed to publishing data on government and law-enforcement demands for customer data twice yearly, and that it requires such agencies to first seek data directly from Cisco customers before demanding it from Cisco, under published Law Enforcement Guidelines. The transparency report's actual request-count figures sit behind a JavaScript-only Trust Portal page that could not be fetched (a Wayback attempt also returned the same script shell), so counts are not confirmed here.
cisco.com ↗
TRACKING TECH
Cisco's Privacy Statement discloses that Cisco uses automatic data collection tools including cookies, embedded web links, pixels, tags, and web beacons, and partners with third parties whose cookies or similar technologies may deliver interest-based advertising drawn from browsing activity.
cisco.com ↗
TRACKING TECH
Apple's App Store privacy label for Webex discloses a 'Data Not Linked to You' category covering Identifiers, Diagnostics, and Crash Data used for Analytics and App Functionality; the label does not carry a 'Data Used to Track You' cross-app tracking category (as with Microsoft Teams' App Store card).
apps.apple.com ↗

DATA SOURCES

Claims are summarized from these sources and may be edited from the original. Text adapted from a CC BY-SA source is shared under CC BY-SA.
LAST REVIEWED 2026-08-19 · METHODOLOGY v1.7