One Medical (legal entity 1Life Healthcare, Inc., d/b/a One Medical) is a membership-based primary-care and telehealth service, sold as an app plus in-clinic network, that became an indirect wholly owned subsidiary of Amazon.com, Inc. when their merger closed February 22, 2023, per 1Life Healthcare's own SEC Form 8-K. Patient data is now governed by the shared 'Amazon Health Services Notice of Privacy Practices,' which also covers Amazon Pharmacy (PillPack LLC), and which states Amazon Health Services is 'not in the business of selling' customers' personal information including PHI, while permitting routine disclosure to business associates, insurers, and law enforcement without patient authorization. Apple's App Store privacy label for the One Medical app (seller: One Medical Group, Inc.; copyright: 1Life Healthcare, Inc.) self-declares data linked to identity used for 'Developer's Advertising or Marketing' and 'Analytics' purposes, including Financial Info and Payment Info, but does not include a 'Data Used to Track You' section, unlike some peer health apps. At the time of the 2022 merger announcement, several U.S. senators (including Sen. Amy Klobuchar) publicly urged the FTC to investigate the deal over concerns about Amazon accumulating sensitive health data; the FTC did not block the merger and no enforcement order was found against One Medical or 1Life Healthcare.
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Apple's App Store privacy label for the One Medical app self-declares that data linked to a user's identity - including Contact Info, Financial Info, and Payment Info - is collected and used for purposes including the developer's own advertising/marketing and analytics, alongside core health and app-functionality data.
The Amazon Health Services Notice of Privacy Practices (last updated February 27, 2026), which governs One Medical's Protected Health Information handling, defines its scope as covering the full span of a patient's clinical history - conditions, medications, and insurance status - collected in the course of care.
Apple's App Store listing for the One Medical app names 'One Medical Group, Inc.' as the seller and attributes copyright to '1Life Healthcare, Inc.', confirming the pre-acquisition corporate entity persists as the named operating subsidiary rather than being folded invisibly into generic 'Amazon' branding.
1Life Healthcare, Inc.'s Form 8-K, filed with the SEC on February 22, 2023 reporting completion of its merger with Amazon.com, Inc. ('Parent'), states that the company became an indirect wholly owned subsidiary of Amazon upon the merger's consummation.
The Amazon Health Services Notice of Privacy Practices states Amazon Health Services (which includes One Medical Group, Inc. and its affiliated professional corporations, plus Amazon Pharmacy) is not in the business of selling personal information including PHI, while separately disclosing routine PHI sharing with business associates, insurers, and law enforcement that does not require patient authorization.
Following Amazon's July 2022 announcement of its proposed acquisition of One Medical, Sen. Amy Klobuchar publicly urged the FTC to investigate the deal, citing concerns about Amazon's history of anticompetitive conduct and the risk of accumulating sensitive health data; the merger closed in February 2023 without an FTC challenge and no enforcement order against One Medical or 1Life Healthcare was found.
Apple's App Store privacy label lists 'Analytics' as a declared purpose for data linked to identity, covering identifiers, usage data, and product-interaction data used for product personalization; the label does not include a separate 'Data Used to Track You' section, meaning One Medical has not self-declared cross-app/cross-site tracking, unlike some peer telehealth apps.