Lumen Technologies, Inc. (NYSE: LUMN, HQ Monroe, Louisiana) is the publicly traded parent of the CenturyLink and Quantum Fiber consumer ISP brands as well as an enterprise/wholesale fiber network business. Lumen's Privacy Notice describes broad collection of identifiers including social security numbers and financial account details, use of third-party analytics providers such as Google Analytics with cookies and pixels, sharing of personal information with affiliates, subsidiaries, and named third-party vendors, and a CCPA/CPRA opt-out right covering "selling or sharing" personal information. Lumen's FY2025 10-K discloses that it entered a definitive agreement to sell its Mass Markets Fiber-to-the-Home business (the CenturyLink/Quantum Fiber residential fiber footprint in 11 states) to AT&T, a sale that closed February 2, 2026 for $5.75 billion in gross cash proceeds. The same 10-K's risk factors acknowledge Lumen's exposure to nation-state cyberattacks given its role in global internet traffic and state that "past incidents" have not had a material adverse effect on the business, without naming any specific incident; no FTC, FCC, or state-AG enforcement action or confirmed customer-data breach naming Lumen or CenturyLink was located via the primary sources fetched in this research.
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Lumen's Privacy Notice states that Lumen collects Identifiers including full name, date of birth, social security number, financial account details (credit card or bank account number), email address, postal and service address, phone number, IP address, and device IDs.
Lumen Technologies, Inc.'s FY2025 10-K (filed 2026-02-20) states it entered a definitive agreement to sell its Mass Markets Fiber-to-the-Home business — the CenturyLink/Quantum Fiber residential fiber footprint in 11 states — to AT&T, and completed that sale on February 2, 2026 for $5.75 billion in gross cash proceeds; the filing identifies the registrant as headquartered at 100 CenturyLink Drive, Monroe, Louisiana.
Lumen's Privacy Notice states that individuals have the right to object to Lumen's use of their Personal Information, including a right covering "selling or sharing Personal Information," consistent with a CCPA/CPRA self-declared sale-or-share category.
Lumen's FY2025 10-K risk factors state that Lumen's role in global internet traffic makes it a continuing target for nation-state actors and other sophisticated threat actors, and that while past incidents have not had a material adverse effect on its business, strategy, results of operations, or financial condition, it cannot guarantee this will remain true; the filing does not name any specific incident.
Lumen's Privacy Notice states that third-party analytics companies, including Google Analytics, use cookies, pixels, and other tracking technologies to collect usage data about Lumen's services to produce reports and metrics.
The My CenturyLink app's App Store privacy label, self-declared by developer "CenturyLink, Inc", lists Location, User Content, Search History, Identifiers, Usage Data, and Diagnostics under "Data Not Linked to You"; the page does not declare a "Data Used to Track You" category.