Frontier Airlines is a U.S. ultra-low-cost carrier operated as a subsidiary of Frontier Group Holdings, Inc., a Delaware corporation (EIN 46-3681866) headquartered in Denver, Colorado, publicly traded on Nasdaq under ticker ULCC. Frontier's Privacy Notice states the company collects a broad range of personal information, including recorded phone calls with customer service and other operational categories, uses cookies including third-party "targeting cookies" for cross-site advertising, and states plainly that it 'sells and shares your personal information to third parties for business purposes.' The Frontier Airlines iOS App Store privacy label discloses that Usage Data may be used to track users across apps and websites owned by other companies, and that Purchases, Financial Info, Contact Info, User Content, and Identifiers are collected and linked to the user's identity. Frontier Group Holdings' FY2025 Form 10-K discloses a disputed $133 million federal excise-tax assessment under "Legal/Regulatory" matters but no data breach, privacy-specific litigation, or privacy regulator enforcement action; the DOT's 2024 consumer-protection enforcement actions against Frontier concerned flight-delay/refund practices, not privacy, and are outside this dossier's scope. No independent privacy audit or documented privacy incident was found in primary sources within scope.
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The Frontier Airlines iOS App Store privacy-nutrition label discloses that data collected and linked to the user's identity includes Purchases, Financial Info, Contact Info, User Content, and Identifiers.
Frontier's Privacy Notice states it collects 'Sensory Data' consisting of audio information such as phone call recordings, explaining that telephone calls are recorded for training and other purposes to improve customer service performance, alongside other stated categories such as identifiers, commercial information, geolocation, and professional/employment information.
Frontier Group Holdings' FY2025 Form 10-K identifies the registrant as Frontier Group Holdings, Inc., a Delaware corporation (IRS Employer ID 46-3681866) headquartered in Denver, Colorado, whose common stock trades on the Nasdaq Global Select Market under the symbol 'ULCC,' reporting 229,609,718 shares of common stock outstanding as of February 13, 2026.
Frontier's Privacy Notice states plainly, in a section titled 'Selling & Sharing Personal Information to a Third Party for a Business Purpose,' that Frontier Airlines sells and shares personal information to third parties for business purposes under agreements requiring confidentiality and purpose limitation.
Frontier Group Holdings' FY2025 Form 10-K discloses, under Commitments and Contingencies (Legal/Regulatory), that during 2025 the company obtained a revised preliminary $133 million federal excise-tax assessment on optional ancillary products and services, which it is contesting; the filing discloses no data breach, privacy-related litigation, or privacy regulator enforcement action.
The Frontier Airlines iOS App Store privacy-nutrition label discloses that Usage Data collected by the app may be used to track the user across apps and websites owned by other companies.
Frontier's Cookie Notice describes 'Targeting Cookies' as cookies used by marketing companies to target and retarget visitors with advertisements based on browsing habits, and states the company uses third-party cookies to serve passengers advertisements about its offerings.