WHAT THE POLICIES SAY

Cox Communications, operating as CoxCom, LLC, is a privately held cable ISP and TV/mobile provider owned by family-owned Cox Enterprises (Atlanta). Its Online Privacy Policy (updated October 29, 2025) and Residential Privacy Notice (effective December 31, 2025) describe collection of usage data, device identifiers, tracking-technology data, and TV viewing activity; retention of DNS query contents for approximately 5 days; use of third-party analytics and ad tech (Google Analytics, Adobe Analytics, DAA/NAI members); and a self-declared "Third-Party Personal Data Sales" disclosure under Connecticut law naming Comscore and Ampersand as recipients. Cox states it does not use Cox Internet usage data for tailored advertising and does not share directly-identifying information with TV/online ad partners, and offers an ads-preference opt-out. No FTC, FCC, or state-AG enforcement action or large breach notification naming Cox Communications was found via live-fetchable primary sources in this research; Cox was not among the six ISPs covered by the FTC's 2021 ISP privacy report.

TIMELINE

NO ENTRIES ON FILE YET.

ULTIMATE PARENT

TOOLS WE RECOMMEND

PLUS

RECEIPTS

9 ON FILE

[2025-10-29] · COLLECTION

Cox's Online Privacy Policy (updated October 29, 2025) states that Cox automatically collects Usage Information including IP address, device identifier, browser type, operating system, referring URL, clicks, cursor movement and scrolling activity, and uses cookies, web beacons, location-identifying technologies, device recognition technologies, and cross-device data to track interactions across the Online Service.

cox.com ↗

[2025-12-31] · COLLECTION

Cox's Residential Privacy Notice (effective December 31, 2025) states that Cox retains the contents of DNS lookups made through the Cox-provided DNS platform, including timestamps and requested hostnames, for approximately 5 days, and separately states Cox does not access or receive precise geolocation information through its mobile services.

cox.com ↗

OWNERSHIP TRANSPARENCY

Cox Enterprises' corporate site describes itself as a family-owned enterprise spanning over 125 years, and lists Broadband — "connecting people and businesses through high-speed internet, mobile services, managed cloud solutions and more" — as one of its business lines alongside Automotive (Kelley Blue Book, Autotrader, Manheim) and Journalism (Axios, The Atlanta Journal-Constitution).

coxenterprises.com ↗

[2025-10-29] · OWNERSHIP TRANSPARENCY

Cox's Online Privacy Policy identifies the operating entity for its online services as CoxCom, LLC, and lists a contact address of 6205-B Peachtree Dunwoody Road NE, Atlanta, GA 30328, Attention: Privacy Operations.

cox.com ↗

SHARING

Cox's Connecticut Data Privacy Act disclosure page, titled "Third-Party Personal Data Sales," names the specific third parties to whom Cox has sold or may sell personal data: Comscore and Ampersand.

cox.com ↗

[2025-10-29] · SHARING

Cox's Online Privacy Policy states Cox may disclose personally identifiable information to advertising networks, analytics providers, and marketing services companies to display advertisements, and may disclose PII and non-PII to Cox Affiliates and third parties for any purpose not inconsistent with the policy.

cox.com ↗

[2025-10-29] · TRACK RECORD

Cox's Online Privacy Policy states it takes reasonable measures to protect collected PII from loss, theft, misuse and unauthorized access but does not guarantee the security of information collected through its online services; no breach notification, FTC/FCC action, or state-AG settlement naming Cox Communications or CoxCom, LLC was located via live primary-source fetches in this research.

cox.com ↗

[2025-10-29] · TRACKING TECH

Cox's Online Privacy Policy states that third parties and vendors performing advertising services for Cox may participate in the Digital Advertising Alliance's Self-Regulatory Program for Online Behavioral Advertising, and that users may opt out of Google Analytics and Adobe Analytics cookies and adjust Google advertising settings, indicating those platforms are in use.

cox.com ↗

[2025-12-31] · TRACKING TECH

Cox's Residential Privacy Notice states that to show more relevant TV advertising, Cox combines subscriber name and address and TV Viewing Information with commercially available third-party data such as age, gender, preferred language and general interests obtained from public databases, advertisers, and data companies.

cox.com ↗

LAST REVIEWED 2026-08-19 · METHODOLOGY v1.7