Claude is Anthropic PBC's consumer AI assistant, offered as an iOS/web app under Anthropic's Consumer Terms. Anthropic's privacy policy discloses collection of identity/contact data, payment data, and all chat 'Inputs and Outputs' (including agentic-session actions), plus usage, device, and location data. Since an August 2025 Consumer Terms/Privacy Policy update, Free/Pro/Max users must make an explicit choice on whether their chats are used for model training; choosing to allow training extends retention to five years, while declining keeps the prior 30-day retention. Apple's App Store privacy label shows Anthropic PBC declares first-party 'Developer's Advertising or Marketing' use of some linked data (location, contact info, identifiers, usage) but does not declare 'Third-Party Advertising' or flag the app for tracking, unlike some peers. Anthropic is a Public Benefit Corporation governed by a stockholder-elected Board of Directors alongside a Long-Term Benefit Trust, both named on Anthropic's own company page; no investor equity stakes are disclosed on that page. No regulator action or confirmed user-data breach involving Claude was found from a primary source in this research (an FTC-investigation/breach claim circulating on a low-quality AI news aggregator site could not be corroborated via FTC.gov and was excluded).
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Anthropic's Privacy Policy states it collects Identity and Contact Data (name, email, phone) on signup, Payment Information, and 'Inputs and Outputs' — the content users submit across chat, coding, and agentic sessions 'where Claude performs multi-step tasks or takes actions on your behalf' — plus usage, device, and location data collected elsewhere in the policy.
Anthropic's August 28, 2025 announcement of Consumer Terms and Privacy Policy updates states that current Free/Pro/Max users must make an explicit choice (or pick 'not now' and decide later, with a deadline of October 8, 2025) on whether their chats are used to train new models; choosing to allow training extends data retention to five years for new/resumed chats, while declining keeps the prior 30-day retention period.
Anthropic's Company page states Anthropic is a Public Benefit Corporation whose Board of Directors is elected by stockholders alongside a Long-Term Benefit Trust (LTBT), and lists named current Board members (Dario Amodei, Daniela Amodei, Yasmin Razavi, Reed Hastings, Chris Liddell, and Vas Narasimhan) and LTBT trustees; the page does not disclose investor identities or equity percentages.
Anthropic's Privacy Policy states it does not 'sell' personal data as defined by applicable law, but that users can opt out of 'sharing your personal data for targeted advertising' and that Anthropic honors Global Privacy Controls; the same policy discloses routine disclosure of personal data to affiliates and corporate partners, service providers and business partners, and as part of corporate transactions such as a merger or bankruptcy.
No breach notification, regulator order, or enforcement action involving Claude/Anthropic user data was found from a primary source in this research (a claim of an FTC investigation and data breach found only on a low-quality AI-news aggregator site could not be corroborated via a direct ftc.gov search and was excluded). Anthropic's Privacy Policy states it implements 'appropriate technical and organizational security measures' to protect personal data, and separately states its Services are not directed at children.
Apple's App Store privacy label for the Claude app (developer: Anthropic PBC) discloses that data linked to a user's identity is used for 'Developer's Advertising or Marketing' (Coarse Location; Contact Info: Email Address, Name, Phone Number; Identifiers: User ID, Device ID; Usage Data: Product Interaction) and separately for Analytics; the label does not declare a 'Third-Party Advertising' purpose and the listing carries no 'Contains Advertising' or app-tracking flag.