Astound Broadband is a regional cable/fiber ISP (operating brands RCN, Grande Communications, Wave Broadband, and enTouch Systems) run through the operating entity Radiate HoldCo, LLC and owned by Stonepeak, a private-equity infrastructure investment firm, since an $8.1 billion acquisition closed in August 2021. Its privacy policy describes broad automatic collection of browsing/search history, geolocation, device identifiers, and CPNI (telephone/mobile usage and billing data), use of third-party advertising-network cookies with DAA/NAI opt-outs, and a self-declared CCPA "sold or shared" disclosure naming broad recipient categories (analytics and advertising partners, ad networks/platforms, social media companies) rather than specific counterparties. The "My Astound" iOS app's App Store privacy label discloses Purchases, Financial Info, Contact Info, and Contacts data linked to the user's identity, plus Identifiers used for Analytics and Product Personalization. No FTC, FCC, or state-AG enforcement action, consent decree, or breach notification naming Astound Broadband, RCN, or Radiate HoldCo was located via live-fetchable primary/regulator sources in this research; a billing-related class-action settlement surfaced only in secondary news coverage and could not be verified against a primary court or regulator page, so it is not cited as a claim.
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The App Store privacy label for the "My Astound" iOS app, published by developer RCN Telecom Services, LLC, discloses that Purchases, Financial Info, Contact Info (physical address, email, name, phone number), and Contacts data are collected and linked to the user's identity.
Astound's Privacy Policy states it collects Internet or other electronic network activity information when customers use its website or Internet services, including browsing history and search history, as well as geolocation data for services such as local programming access and mobile connectivity.
A press release on Astound's own newsroom states that Stonepeak, described as "a leading alternative investment firm specializing in infrastructure and real assets," closed its previously announced $8.1 billion acquisition of Astound Broadband on August 19, 2021, making Astound the largest asset in Stonepeak's global communications portfolio.
Astound's Privacy Policy states its broadband, TV, telephone, and mobile services are provided using the trade names "Astound" and "Astound Mobile" through the operating entities of Radiate HoldCo, LLC, and the site footer is copyrighted to "Radiate HoldCo, LLC d/b/a Astound Broadband."
Astound's CCPA "Notice to California Residents" section states that, with narrow exceptions for protected-classification and employment data, every category of personal information it discloses was sold or shared in the preceding 12 months with analytics and advertising partners, business partners, advertising networks, advertising platforms, and social media companies.
Astound's Privacy Policy states it uses commercially reasonable measures, including administrative, technical, and physical safeguards, to protect personal information (including CPNI) but cannot guarantee that information is completely risk-free; no FTC, FCC, or state-AG enforcement action or breach notification naming Astound Broadband, RCN, or Radiate HoldCo was located via live primary-source fetches in this research.
The App Store privacy label for "My Astound" states that Identifiers (User ID) data, linked to the user's identity, is used for Analytics and Product Personalization purposes.
Astound's Privacy Policy states Astound may use one or more advertising network providers and/or other audience segmenting technology providers to present tailored advertisements across its websites and other websites that display Astound advertisements, and directs users to Network Advertising Initiative and Digital Advertising Alliance opt-out tools.